Privacy Policy
This Privacy Policy explains how HONGKONG VERTEX TECHNOLOGY LIMITED handles information when you use AI CleanKit, an intelligent cleanup and device management application.
Introduction
By downloading, accessing, or continuing to use AI CleanKit (the "App"), you acknowledge this Privacy Policy. If you do not agree with this policy, please discontinue use of the App.
We may revise this Privacy Policy from time to time. The updated version will apply after it is posted in the App, on this page, or through another reasonable notice method.
1. Information We May Collect
Information You Provide Directly
We may collect information that you choose to provide, including:
- Email address, name, or contact details included in support requests
- Feedback, messages, screenshots, problem reports, or other materials you send to us
- Information needed to respond to customer support, legal, billing, or product inquiries
Technical and Usage Information
- Device model, operating system version, app version, language, region, and general device status
- App launches, screen views, feature interactions, subscription events, advertising events, and general usage patterns
- Crash reports, error logs, performance indicators, diagnostics, and stability information
- Advertising identifiers or similar identifiers where allowed by your device settings and applicable platform rules
Permission-Based Information
Some features require permissions controlled by your device. Depending on your choices and the App version, these may include Photos, files, notifications, tracking permission, advertising identifiers, diagnostics, and related device capabilities.
2. Photos, Videos, Files, and Cleanup Analysis
AI CleanKit is designed to help users review storage and manage media or files. To provide these features, the App may scan or analyze content that you allow it to access.
Media cleanup analysis is intended to run locally on your device where technically supported. We do not use your private media content for advertising profiling or AI model training.
- The App may identify duplicate photos, similar images, screenshots, large videos, old files, or other items that may be suitable for review.
- We do not create a cloud backup or server-side copy of your private photos, videos, or files for cleanup analysis.
- Your private media content is not sold and is not used to build advertising profiles.
- Deletion, cleanup, compression, or modification occurs only after you confirm the action in the App or through the operating system.
- Limited metadata, such as file size, media duration, file type, creation date, and album information, may be used to sort, group, and present cleanup recommendations.
Deleted or modified content may not always be recoverable. Review selections carefully and keep backups of important content.
3. Notifications and Device Permissions
- If notification permission is granted, the App may send cleanup reminders, feature notices, subscription messages, security-related alerts, or service updates.
- You can disable permissions such as Photos, notifications, and tracking in your device settings at any time.
- If a permission is disabled, related features may be unavailable or may function with limited capability.
4. Advertising and Tracking
The App may display advertisements and may work with advertising partners to deliver ads, measure performance, prevent fraud, and understand ad interactions.
- On Apple devices, we may request tracking permission through Apple's App Tracking Transparency framework before accessing the Identifier for Advertisers.
- If permission is granted, advertising identifiers and related data may be used for personalized advertising and measurement.
- If permission is denied, advertisements may still appear, but they may be less tailored to your interests.
- You can change tracking choices in your device settings.
5. Analytics and Crash Reporting
We may use Firebase Analytics, Firebase Crashlytics, and similar services to understand how the App is used, diagnose technical issues, and improve reliability.
- App launches, screen views, and feature interactions
- Crash reports, error logs, device status, and diagnostic data
- Performance data such as latency, loading behavior, and stability indicators
6. How Information Is Used
Information described in this policy may be used to:
- Provide, maintain, and improve AI CleanKit's cleanup, media review, and storage management features
- Respond to support requests and user communications
- Analyze usage patterns, diagnose errors, and improve App performance
- Display advertisements, measure advertising effectiveness, and prevent abuse or fraud
- Verify subscription status and enable paid features
- Send notices, reminders, alerts, or service-related communications where permitted
- Comply with legal obligations and protect users, our company, the App, and our rights
7. Third-Party SDKs and Service Providers
The App may include third-party SDKs or service providers for analytics, crash reporting, advertising, subscription validation, fraud prevention, infrastructure, and product improvement. These providers may process information according to their own privacy policies and legal terms.
Examples may include Firebase services, advertising networks, Apple payment infrastructure, and other technical providers needed to operate the App.
8. Purchases and Subscription Status
In-app purchases and subscriptions are processed by Apple. We do not collect or store your bank card number or full payment credentials. We may receive limited purchase status, product identifier, transaction state, renewal status, or receipt information to provide premium features and support.
10. Children's Privacy
The App is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.
11. Data Retention and Your Choices
We retain information only for as long as reasonably necessary for the purposes described in this policy, unless a longer period is required or permitted by law.
- You can manage Photos, notifications, and tracking permissions in your device settings.
- Depending on your region, you may request access, correction, deletion, restriction, or other available privacy rights.
- You may contact us if you have questions about your information or privacy choices.
12. International Processing
We are based in Hong Kong, and our service providers may process information in Hong Kong or other regions where they operate. When information is processed across borders, we take reasonable steps designed to protect it in accordance with this Privacy Policy and applicable law.
13. Security
We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no network, device, application, or storage method can be guaranteed to be completely secure.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will show a new effective date. Continued use of AI CleanKit after an update becomes effective means that you acknowledge the revised policy.
15. Contact Us
If you have questions about this Privacy Policy, please contact us at ktzkzt@163.com.